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The skill of communicating effectively is rarely an inherited gift and the majority of people, who are not blessed with this instinctive flair, have to work hard to develop and acquire the ability. This book is a practical and down-to-earth guide to all the techniques you can use to improve your communication skills, both in person and in writing. The first edition of this popular book attracted critical acclaim and this new edition has been fully updated and given a fresh new user-friendly design. It has also been expanded to cover new technologies, and the important matter of dealing with inquiries and the media. The book is suitable for engineers of all levels: the senior engineer concerned with the conduct of efficient meetings and interviews; the mid-career professional faced with the responsibility of representing themselves and their organization to the outside world; and the junior engineer wanting to acquire a good background for their future career development. Brief contents: Part 1 deals with effective speaking: the skills of winning the interest and acclaim of an audience; Part 2 covers effective writing and includes preparation, style, structure and production; Part 3 highlights ways to improve the effectiveness of meetings; Part 4 examines interviewing techniques and considers the complexity, setting and execution of interviews; Part 5 considers two subject areas: first it looks at the skill of dealing with the media (a skill which is increasingly being demanded more of engineers) and then it considers the current changes in technology insofar as they affect communication by engineers. |
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