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Bridge to the Future -- Book/CD ROM Package: Profitable Construction for
Tomorrow's Industry and Its Customers
1998,
70 pages
$143.60
Set out as a critical path analysis, this book/CD ROM set identifies the need for change and how these gaps can be filled by: identifying how construction processes are currently carried out and how they can be improved; developing people and shaping organizations to manage change effectively; looking at the way in which technology is shaping other industries, and how it can benefit the construction industry by creating added value for the customer in both the product and the service; integration of specialist contractors and suppliers into the process and the supply chain; identifying current practice of material suppliers and the role of logistics and supply chain reform; understanding how tomorrow's company will improve its competitiveness; achieving design and production as a seamless process. In the past, companies have seen customers solely as a source of profit and competed for business only on the basis of price. However, this report discusses how construction firms in the future will need to seek to add value to their products and service in order to build and then maintain customer loyalty. Yesterday's company has adversarial attitudes towards trading partners. Tomorrow's company sees employees, customers, suppliers and investors as stakeholders
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