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H1182	Customer Satisfaction Research Management	2004
H1196	Transformational Leadership: Creating Organizations of Meaning	2004
H1202	Making Change Work: Practical Tools for Overcoming Human Resistance to Change	2004
H1213	Effective Writing for the Quality Professional: Creating Useful Letters, Reports, and Procedures	2005
H1216	Quality Essentials: A Reference Guide from A to Z	2004
H1224	The Quality Toolbox, Second Edition	2005
H1227	Managing with Conscience for Competitive Advantage	2004
H1230	Simplified Project Management for the Quality Professional: Managing Small & Medium-size Projects	2004
H1231	Finding the Leader in You: A Practical Guide to Expanding Your Leadership Skills	2004
H1240	The Path to Profitable Measures: 10 Steps to Feedback That Fuels Performance	2005
H1245	Six Sigma for the Next Millennium: A CSSBB Guidebook	2006
H1257	SPC for Right-Brain Thinkers: Process Control for Non-Statisticians	2006
H1260	Actionable Performance Measurement: A Key to Success	2006
H1266	Transactional Six Sigma for Green Belts: Maximizing Service and Manufacturing Processes	2006
H1270	The Magic of Self-Directed Work Teams: A Case Study in Courage and Culture Change	2006
H1279	Avoiding the Corporate Death Spiral: Recognizing and Eliminating the Signs of Decline	2006
H1289	The Quality Improvement Handbook, Second Edition	2006
H1292	Managing the Customer Experience: A Measurement-Based Approach	2007
H1300	The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition	2007
H1303	The Executive Guide to Understanding and Implementing Lean Six Sigma: The Financial Impact	2007
H1311	The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs	2007
P1033	Why the Bottom Line Isn't!	2003
P1227	Sarbanes-Oxley Ongoing Compliance Guide: Templates, Key Processes, and Summary Checklists	2007
P1246	Beyond Governance: Creating Corporate Value through Performance, Conformance, and Responsibility	2005
P1247	Beyond Six Sigma: Profitable Growth through Customer Value Creation	2006
P1248	Six Sigma Quality Improvement with MINITAB	2006
P1263	Master of All You Survey: How to Use Surveys to Improve Organizations, Teams, & Leaders	2006
P1297	The Analysis of Means: A Graphical Method for Comparing Means, Rates, and Proportions	2005
T824	ANSI/ISO/ASQ Q10014-2006: Quality management — Guidelines for realizing financial and economic benefits	2006

About the American Society for Quality

The American Society for Quality (ASQ), formerly known as the American Society for Quality Control (ASQC), is a knowledge-based global community of quality control experts, dedicated to the promotion and advancement of quality tools, principles, and practices in ther workplaces and in their communities.


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