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101 Good Ideas: How to Improve Just About any Process
128 pages. ISBN 0-87389-391-3. 6 x 9 Softcover. 1998, Bemowski,
Karen and Stratton, Brad (editors)
$35.00
Inspired by the overwhelming response to the "One Good Idea" column in Quality Progress, ASQ's monthly magazine, the book 101 Good Ideas was born. This unique resource brings together a distinctive collection of articles that appeared in Quality Progress between April 1988 and January 1998.
Selected as the best-of-the-best by former editors Brad Stratton and Karen Bemowski, these top 101 complete and original one-page articles feature real-world applications, common tools, and approaches to improving processes. 101 Good Ideas contains more immediate implementation examples about quality improvement than several books put together.
Filled with original ideas that turn theories into practice, 101 Good Ideas is a valuable resource for long-time readers of Quality Progress or first-time visitors to the world of improving processes. The editors have thoughtfully arranged this collection in a way that permits the reader immediate access to a process.
Contents:
• Chapter 1 - How to Improve a Process
• Chapter 2 - How to Communicate Quality
• Chapter 3 - How to Train
• Chapter 4 - How to Get Feedback
• Chapter 5 - How to Get People Involved
• Chapter 6 - How to Manage Meetings
• Chapter 7 - How to Promote and Celebrate Quality
• Chapter 8 - How to Analyze Data
• Chapter 9 - How to Chart Data
• Chapter 10 - How to Document Quality
• Chapter 11 - How to Improve Your Tools
• Chapter 12 - How to Measure Progress
• Chapter 13 - How Sampling A Matrix Can Help Improve Audit Sampling
• Chapter 14 - How to Audit Zen and the Art of Quality Auditing
• Chapter 15 - How to Turn Problems Into Opportunities
• Chapter 16 - How to Build Lasting Customer-Supplier Relationships
• Chapter 17 - How to Break Into New Frontiers
