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Success Through Quality: Support Guide for the
Journey to Continuous Improvement
Clark,
Timothy J.
132 pages. ISBN 0-87389-441-3. 6X9 Softcover. 1999.
$35.00
Ideal for any industry, this book gives a basic introduction to continuous improvement and provides a comprehensive overview of the quality improvement theory, methods, and basic tools. Written in a format to help those with little or no understanding of continuous quality improvement, the author provides basic guidelines that can be immediately applied to improve decision-making and problem-resolution.
If you are a new employee in an organization that has a quality program in place or an employer who needs a quick, and simple book about quality for your employees, this book meets those needs. The author uses easy-to-read, short chapters to explain the basics of quality, and uses common, real-life scenarios to demonstrate key points and concepts. The material is organized in a manner that makes it easier for the reader to use and benefit from the book in a short time.
Benefits:
• Use as a tool to help you sell quality to upper management and
other key stakeholders.
• Advance your career.
• Introduce quality to employees at all levels.
• Increase success in any aspect of life: personal, family, job,
social, community.
Contents:
• The ABC's of Quality:An overview
• People and Quality
• Paradigms throughout the Ages.
• The Theories and processes Behind Continuous Improvement/Outcomes:Closer
to or Further From the Ideal
• The basic Tools of Quality
• The
Process of continuous Improvement and learning
• The Leadership Challenge
• The End...and the beginning?
