Written by more than 30 experts in the field, The ASQ ISO 9000 Handbook is one of the most comprehensive resources for all your ISO 9000 questions. Featuring more than 60 chapters addressing nearly every aspect of the year 2000 revisions, this handbook provides valuable information to those seeking ISO 9000 compliance as well as those who are already registered. To help you achieve in-depth comprehension of the standards, all of the ANSI/ISO/ASQ Q9000-2000 Standards are included.

A CD-ROM is included on which you will find the TC176-authored introduction and support package, the 11462-1 standard, Guidelines for Implementation of Statistical Process Control, and much more!

In addition, an in-depth glossary provides thorough explanations of the terms, concepts, and management principles that are crucial to a complete understanding of an ISO 9000 quality management system. The ASQ ISO 9000:2000 Handbook does more than provide information for those seeking registration or compliance; it is also an excellent desk reference for those who want to expand their expertise on ISO 9000. From documenting your procedures to meeting customer needs, this book covers every ISO 9000-related topic.

Written by a team of experts with years of experience in writing the standard, this book will be a great source of information for quality professionals, interested in this smart way of doing business.

Benefits:
• CD ROM Included with Handbook has extensive resources.
• Table of Contents for just the CD ROM includes:
ANSI/ISO/ASQ Q9000-2000
American National StandardANSI/ISO/ASQ Q9001-2000
American National StandardANSI/ISO/ASQ Q9004-2000
American National StandardISO TC/176/SC 2/M 524R2: ISO 9000
Introduction and Support Package
ISO/TC 176/SC 2/N 544R: ISO 9000 Introduction and Support Package
ISO/TC 176/SC 2/N 525R: ISO 9000 Introduction and Support Package
And MORE!

Contents:
• Summary of major changes from ISO 9001:1994 to ISO 9001:2000
• The Eight Quality Management Principles – what they are and mean for ISO 9000
• Why use the ISO 9000 family of standards?
• Management’s responsibility in a ISO 9000 QMS
• Human Resources and their role in your organization’s QMS
• Product development to realizations--in all industries
• Control of nonconforming product
• How to apply statistics in ISO 9000 ISO 9001 and Service Industries
• Using ISO 9000 to achieve customer requirements
• and much, much more