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Improving Performance Through Statistical Thinking
ASQ Statistics
Division, 176 pages. ISBN 0-87389-467-7. 6 X 9 Softcover. 2000.
$45.00
For those organizations striving to make improvement, Improving Performance Through Statistical Thinking presents a clear and practical explanation of statistical thinking without the typical equations and formulas. Not simply a list of tools, this book bridges the gap from concept to application by providing step-by-step guidance on how to get started on problems. In addition, case histories provide real-world examples for readers to extend to their own processes, while they learn how to implement statistical thinking in their organization. Concepts are clearly illustrated for readers to follow and extend to their own processes.
Contents:(summarized)
• Introduction
• Case Study: Time's Running Out
• Statistical Thinking Defined
• Improvement Using Statistical Thinking
• Statistical Thinking at Various Organizational Levels
• A Model for Applying Statistical Thinking
• The Process Improvement Strategy
• The Problem Solving Strategy
• Tools Used in Statistical Thinking
• Organizational Tips
• New Management Tools to Identify Implementation Barriers
• Practice Scenarios
