Created specifically for the busy quality professional, this audio workshop introduces and explains the contents of the ANSI/ISO/ASQ Q9001:2000 standard, and specifies the key differences from ISO 9001:1994. Written and presented by John West and Charles Cianfrani, ISO 9001:2000 experts who helped develop the revisions to the 9000 series, this audio workshop is ideal for your own personal development or to explain the standard to your organization’s quality professionals.

Available in a cassette format, the workshop includes a workbook designed to provide you with authoritative information about the new standard. Modeled after the audio presentation and presented in a bulleted format, the workbook is the perfect companion resource for your own development or to use for training other quality professionals in your organization in the contents and implementation of the standard.

Benefits:
• Introduces and explains the contents of ANSI/ISO/ASQ Q9001:2000.Specifies the key differences from ISO 9001:1994.Includes an 85-page workbook presentation - use in your own development or as a training aide for quality professionals in all business sectors.Helps to facilitate a smooth transition in your organization from ISO 9001:1994 to ISO 9001:2000.Available in a CD version also.