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Performance Consultant's
Fieldbook:
Tools and Techniques for Improving Organizations and People
Hale,
Judith
218 pages, ISBN 0-7879-4019-4, 8 X 9.5 Softcover, 1998, Includes a Microsoft
word disk
$50.00
Employees don't need to learn more; they need to perform better. Armed with Hale's Fieldbook, you will have the tools you need to effect measurable enhancements in employees' performance. This remarkable book is your skill-builder and resource guide to consulting. The step-by-step Fieldbook details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. You'll use these resources to structure your presentations, ensure clear communication, and build client confidence. Use this guide to:Determine the costs and measure the effectiveness of your consulting process/Analyze an organizational environment/Diagnose performance problems/Identify barriers to performance/Select appropriate/Measure intervention success.
Contents:
• Part One-Making the Transition: Performance Consulting
• The Transition
• Costs
• Credibility and Influence
• Part Two-Performance Consulting: Environment and Norms
• Needs Assessment
• Interventions
• Measuring Results
• Measuring People Performance
