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ISO 9001:2000 Management Responsibility In a Nutshell
Ketola,
Jeanne and Roberts, Kathy
96 pages. ISBN 0-9650445-8-0. 6 x 9 Softcover. 2001.
$45.00
The ISO 9001:2000 standard requires top management to actively participate in their organizations' quality management system by developing and implementing quality objectives and periodically evaluating the health of the system.
If your organization is currently registered or plans to be registered, ISO 9001:2000 Management Responsibility In a Nutshell is a must-read. Focusing on management responsibility, management commitment, quality planning and objectives, management review, management representatives, customers, and continual improvement, it is written in the same style as their first book and is designed to give managers a concise guide to everything they need to know about the changes to mangement's role in order to meet the ISO 9001:2000 requirements.
Contents:
• Introduction
• Management Responsibility Overview
• Management Commitment
• Management Representative
• Quality Policies, Planning, and Objectives
• Management Review
• Utilizing Customer Feedback
• Continual Improvement and Management Responsibility
• Frequently Asked Questions for Management
