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H1094 The TL 9000 Guide for Auditors 2001
H1158 TL 9000 Release 3.0: A Guide to Measuring Excellence in Telecommunications, Second Edition 2002
P1246 Beyond Governance: Creating Corporate Value through Performance, Conformance, and Responsibility 2005
P1247 Beyond Six Sigma: Profitable Growth through Customer Value Creation 2006
P1263 Master of All You Survey: How to Use Surveys to Improve Organizations, Teams, & Leaders 2006
P1307 Manual de Centros de Atencion al Cliente 2007
P1340 Project Management in New Product Development 2008

 

About the American Society for Quality

The American Society for Quality (ASQ), formerly known as the American Society for Quality Control (ASQC), is a knowledge-based global community of quality control experts, dedicated to the promotion and advancement of quality tools, principles, and practices in ther workplaces and in their communities.

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