30377
Integral Logistic Structures: Developing Customer Oriented Goods Flow
By Sjoerd J. Hoekstra and Jac M. Romme; 1992, 180 pages, illustrated, ISBN 0-8311-3037-7
$49.95

It is uncommon for a large multinational corporation to reveal all of the details about how they achieved competitiveness through a total reorganization of their manufacturing process. But that is exactly what Philips has done in this unusually pragmatic book that deals with every aspect of the logistic approach to business. Integral Logistic Structures is concerned with the flow of goods from product development and delivery of raw materials, through processing, to delivery of the finished product. It emphasizes the importance of customer satisfaction as a goal that will benefit delivery response, inventory availability, delivery reliability, new product introductions, and flexibility.

Table of Contents:
Concepts. Toward Simpler Basic Structure. Product Structure and Control of Goods Flow. Control Structure. The Logistic Organization. Methods and Procedures. Problems and Awareness. Practical Examples. Case Studies. Index.